Monday, January 10, 2011

World of Warcraft Crashing

I've been writing about my thoughts and impressions from Cataclysm a lot.  What I haven't been writing about are the constant black screen crashes that WoW has been giving me.

When I play WoW this is what my typical night looks like.  Start WoW, play until WoW glitches my computer, hard restart because I have no other option, play WoW again until crash, hard restart, give up, do another activity.  The whole process usually takes less then 2 hours.  A few nights I've gotten lucky and gone for 3+ hours without the glitch, but that's rare.

I know it's not a hardware defect.  I have a great system that is extreme overkill for a game like WoW.  I don't have glitches in any other games that I play which are more graphically intense either.  It has to be the way WoW is interacting with my graphics card or graphics drivers.  It seems like a lot of people posting with the problem have a 200 series Nvidia graphics card.  The sad part is WoW works fine on my crappy laptop, but I'm not going to play on that at home when I have an awesome desktop (which plays other games perfectly).

I didn't want to mention it until now because I thought tech support would help me out.  After scouring the forums and e-mailing blizzard tech support I'm basically at the point where they've given up on my issue.

If this gets fixed in a patch soon I'll keep playing, but I'm really sick of it.  I'm about ready to give up on the game, not because of the gameplay, but because it continually crashes my system.


  1. Delete WoW, clean registry and download a new client from scratch?

    Also have you tried running the repair tool?

    I am sorry for telling you this, but I had a similar problem 6 months ago, it got fixed and i can't remember for the life me how... :(

  2. That is just one of the many many things I've tried. I tried everything the tech support guys asked me too, and they basically came to the conclusion that they didn't know and it was probably nvidia's fault. It's unfortunate, but I think I'm just going to unsubscribe and be done with it.

  3. You need to update your video drivers. Seriously. The latest patches add significant graphics requirements that will crash a graphics card like there's no tomorrow if you have out of date drivers. So, go to and get the latest drivers for your card.

    That said - this could also be an overheating issue. If it only happens after a few hours it's possible your system is overheating. It's one thing to have a good computer, it's another to not have proper ventilation. The nvidia Catalyst Control Center will let you see what temperature your card is running at.

    The important thing to note is that in a game with 12 million+ people, there's not a single problem you can have that someone else hasn't seen first. If you have already reinstalled from scratch, it isn't the game - it's your computer or something in your environment.

  4. The first thing I do when my computer crashes is update my drivers, so I'm good on that front.

    I'm beginning to think it's an overheating issue. I downloaded a good hardware monitoring software and started checking my internal temperatures. Everything is fine except the graphics card is running hot. It's still under warranty, so I'm going to see if I can get a replacement.